A few comments from listeners when they were asked what the learned from the webinar:
I just found it helpful to hear things I knew intuitively, but it helped to have a professional lay it out like she did regarding various scenarios. - Julia S.
I like the emphasis on document, document, document and to be careful about disclosing information to the wrong people. - Jerome O.
I will be making sure I have a "trusted contact" on all my accounts and will be asking at each annual review if the named one is still a good one for the client. My biggest liability is poor documentation, so I'll up my game on that. So many good reminders in this webinar! - Lois B.
Michelle is a calm, good presenter. Some good advice: get other people involved, document everything, if you're not comfortable, then don't do the trade. - Harry G.
Understanding the role as an advisor in making sure I am vigilant in observing any suspicious activity or requests from my clients. More specifically, being proactive in reducing any type of risk/compliance issues when reaching out to trusted contacts to ensure client privacy but also doing things in good-will. - Brandon L.
I just found it helpful to hear things I knew intuitively, but it helped to have a professional lay it out like she did regarding various scenarios.
- Julia S.
I like the emphasis on document, document, document and to be careful about disclosing information to the wrong people.
- Jerome O.
I will be making sure I have a "trusted contact" on all my accounts and will be asking at each annual review if the named one is still a good one for the client. My biggest liability is poor documentation, so I'll up my game on that. So many good reminders in this webinar!
- Lois B.
Michelle is a calm, good presenter. Some good advice: get other people involved, document everything, if you're not comfortable, then don't do the trade.
- Harry G.
Understanding the role as an advisor in making sure I am vigilant in observing any suspicious activity or requests from my clients. More specifically, being proactive in reducing any type of risk/compliance issues when reaching out to trusted contacts to ensure client privacy but also doing things in good-will.
- Brandon L.