Most of the material you read about roles and responsibilities is about what you, the financial advisor, should bring to the table so you can deliver what your clients think they signed up for. Clients should expect and get an honest, knowledgeable, educated individual with excellent integrity who can analyze their needs and provide them with a comprehensive financial plan and investment portfolios that fits their risk profiles and clearly communicates with them whether markets are volatile or stable.
However, clients often do not appreciate that for you to be able to do your job for them well, and achieve good results also depends on them letting you know all the details of their financial lives, being an active participant in sharing what their money is really for, and understanding the reality of how markets always act; up, down, and sideways, and that it’s about not overacting to short term anomalies.
This presentation from financial advisor coach David Leo discusses eight things you can share with clients on how to act so they get the most out of the relationship with you and so you can most effectively and efficiently help them reach their objectives in working with you.