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Understanding Trustee Responsibilities and Liabilities
Guest Expert: Bill Waller, Esq. and Dave Long, J.D.
Date:
Attendee's Excellent Rating: 88%
Webinar Replay Description

Click Here to Download the Summary Below

 

🎯 Webinar Overview

This comprehensive webinar focused on the practical and legal responsibilities of trustees, especially individual trustees who now manage over 80% of new trusts. Experts Dave Long and Bill Waller from the Private Trust Consortium (PTC) led an engaging and cautionary discussion packed with real-world litigation stories, practical advice, and key considerations for anyone serving as or advising a trustee.

The session emphasized the critical role of education, professional support, and risk mitigation, including insurance, for trustees. The program is CE-eligible and aimed at financial planners, attorneys, CPAs, and laypersons involved in trust administration.


🧭 Key Takeaways

1. Core Trustee Duties

  • Fiduciary Duty: The highest legal standard requiring actions solely in the best interests of beneficiaries.
  • Loyalty and Impartiality: No self-dealing; trustees must treat all beneficiaries equitably.
  • Prudent Investor Rule: Trustees must manage assets as a prudent investor would—considering diversification and overall strategy.
    • Resource: Uniform Prudent Investor Act
    • Resource: Uniform Trust Code (UTC)

2. Legal Framework

  • State Law Governs Trusts: Duties and permissions vary by jurisdiction. Trustees must consult legal advisors in their state.
  • Agency Law Risk: Advisors (attorneys, CPAs, investment professionals) may owe duties not just to trustees, but also directly to beneficiaries.
  • Attorney-Client Privilege Exception: Some states (e.g., Arizona) allow beneficiaries access to trustee-legal counsel communications (e.g., In re Kipnis case).

3. Common Pitfalls and Litigation Risks

  • Misunderstanding fiduciary accounting (e.g., allocating sale proceeds incorrectly).
  • Improper asset distributions (e.g., giving unequal assets like stocks to one heir, bonds to another).
  • Self-dealing (e.g., hiring one's own firm or family without proper documentation and waivers).
  • Disproportionate distributions can trigger breach claims, even if beneficiaries request them.
  • Disregarding the "duty to inform and report" can undermine trust privacy intentions.

4. Risk Mitigation Tools

  • Onboarding Report: Professional trust review before accepting the trustee role.
  • Written Investment Policy Statement (IPS): Sets rules and protects both trustee and advisor.
  • Timely Notices: Mandatory disclosures (e.g., 60 days from appointment) help reduce liability.
  • Use of Statutory Tools:
    • Report with shortened statute of limitations.
    • Notice of Proposed Action (under Uniform Principal and Income Act).

5. Directed Trustees

  • Growing trend where investment authority is given to a separate advisor (the "director").
  • Trustee duties are reduced, but not eliminated—still liable if acting in bad faith or with reckless indifference.
  • Directed trust language must be explicit and invoke statutory protections.

🛡️ Trustee Liability Insurance

  • Critical Need: Individual trustees often lack protection. Traditional E&O or umbrella policies don’t apply.
  • Chubb Partnership: The Private Trust Consortium offers access to affordable liability coverage underwritten specifically for each trust.
  • Statutory Support: The UTC gives trustees express authority to purchase such insurance using trust assets.

📦 Resources from the Private Trust Consortium

  • Back-Office Support: Trust accounting, distributions, compliance notices.
  • Training & Certification: Programs for both professionals and lay trustees.
  • Membership Cost:
    • $149/year for individuals
    • $249/year for professionals
    • Includes access to training, support, and liability insurance options.

🔗 Learn more: https://private-trust.org (email: dlong@private-trust.org | phone: 480-674-3050)


🧠 Final Thoughts & Best Practices

  • Read and understand the trust document before accepting any role.
  • Never act without a well-informed team (legal, tax, and investment professionals).
  • Document all actions and decisions.
  • Consider proactive reporting to beneficiaries as both defense and offense.
  • If you're a financial advisor, be cautious when serving as a trustee or using third-party managers—ensure oversight and documentation.

📎 Bonus Resources

  • Executor Poem by Edgar Guest (on the bittersweet experience of estate administration):
    https://www.rlcpa.com/resources/the-executor-poem-edgar-guest

 

Attendees Comments:

A few comments from listeners when they were asked what the learned from the webinar:

It was useful to hear about "directed trustees," trustee liability insurance, and the legal & practical considerations with respect to informing qualified beneficiaries
- John G.

Way too many traps for an individual Trustee and an investment advisor for a Trust to navigate. There is a significant need for training and liability insurance.
- Scott L.

Very grateful to learn about this organization and would love to hear more about Trust administration. As you mentioned, I think that this info was just the tip of the iceberg. Thanks for a great session!
- Elizabeth L.

Glad to know about the Private Trust Consortium and the trustee insurance.
- Elissa W.

missy@financia…

Thu, 07/31/2025 - 13:03

Comments
A few comments from listeners when they were asked what the learned from the webinar:

It was useful to hear about "directed trustees," trustee liability insurance, and the legal & practical considerations with respect to informing qualified beneficiaries
- John G.

Way too many traps for an individual Trustee and an investment advisor for a Trust to navigate. There is a significant need for training and liability insurance.
- Scott L.

Very grateful to learn about this organization and would love to hear more about Trust administration. As you mentioned, I think that this info was just the tip of the iceberg. Thanks for a great session!
- Elizabeth L.

Glad to know about the Private Trust Consortium and the trustee insurance.
- Elissa W.
Understanding Trustee Responsibilities and Liabilities 07-30-2025